Refund & returns policy

Prescription medications compounded for an individual patient are generally not eligible for return once released from the pharmacy, in line with Canadian pharmacy practice standards.

• Report damaged shipments or temperature excursions to support@canadianpeptides.ca within 48 hours of delivery with photos and your order number.
• Verified quality or compounding discrepancies may be replaced or credited at the pharmacy’s discretion after investigation.
• Administrative fees related to consultations or prescribing are governed by the clinician group’s policies disclosed at booking.

Questions? Contact us.